*ALERT PHONE SCAM: If you receive a call or text stating it is Spokane City Credit Union. DO NOT give out your personal information or account information. THIS COULD BE A SCAM. Instead, please call us directly to verify. (509) 325-7228
Serving Spokane, One Member at a Time

Protect your identity

Don’t become a victim of identity theft.

What is identity theft?

Identity theft is when someone uses your personal information without your permission. They may open a credit card account, get a loan, or rent apartments in your name using your personal information. They also might access your bank or retirement accounts. You may not know that identity theft has happened until you see your credit report, are notified when trying to apply for credit, or get called by a debt collector.

For more information about identity theft, visit the Federal Trade Commission's website or the Consumer Financial Protection Bureau's website.

Spot identity theft early. Review your credit reports for free. Federal law allows you to get a free copy every 12 months from each credit reporting agency. Go to annualcreditreport.com to request your free credit report. Give our loan department a call if you have questions about the information on your credit report.

Protect your accounts from fraud

Set alerts on your cards and accounts to receive notifications.

Debit and Credit Card Alerts

Both Debit card and Credit card alerts can now be added in one place. Simply install the SCCU CardNav® App on your mobile device. You can load multiple debit and credit cards to this app and set up unique alerts for each card.

Search: SCCU CardNav® and download the app to your smartphone to gain a new level of security and control over your money today.

   

 

Online Banking Alerts

Alerts can be placed on your SCCU accounts to receive notification by email or text. The alert categories include both account alerts and security alerts. For your convenience alerts can be added within Online Banking under the Personalize Menu.

Protect your computer

Keep your computer safe from intrusion

  • Keep your firewall turned on
  • Install or update your antivirus software
  • Keep your Operating System up to date
  • Be careful what you download
  • Use strong passwords and change often

Protect your financial records

Utilize digital solutions

Estatements

You can choose to receive electronic statement instead of paper ones, eliminating paper waste and adding security to your financial records. Enroll for estatements in online banking. You will be notified when your statement is ready to view and review transaction activity. Notify us right away if you suspect unauthorized activity.

Online banking and mobile banking

See your balances and transaction 24/7. You don’t have to wait for a statement to view your account activity.

Bill Payment

Pay bills in one place and skip the post office. Many are sent electronically.

Questions? Ask Us!

E-Mail a Member Service Representative at memberservices@sccu.net.

Important information!

We're moving the ATM into the vestibule!

ATM Relocation Project

Construction Starts June 3rd
Drive-thru will be open normal hours during construction.

Front doors will be accessible by appointment only during the construction period of Monday, June 3rd until mid-July 2024. Please call the Credit Union at 509-325-7228 or visit https://sccu.net/book-appointment to schedule an appointment.

What YOU Need to Know!


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